Shipping & Returns

Last updated: [DATE]

This template must be reviewed by a U.S. attorney before publication.

Delivery times

All pieces are made to order. The estimated delivery window is stated on each product and in your order confirmation.

Shipping

[Carrier, insurance, signature requirement, cost, regions served.]

Duties and taxes

[Who pays import duties if pieces ship from outside the U.S.; how sales tax is charged.]

Returns

[Return window, condition requirements, how to start a return.]

Engraved pieces

[Whether engraved pieces can be returned.]

Damaged deliveries

Please contact our concierge within [X] days of delivery with photographs and we will arrange a solution.