Shipping & Returns
This template must be reviewed by a U.S. attorney before publication.
Delivery times
All pieces are made to order. The estimated delivery window is stated on each product and in your order confirmation.
Shipping
[Carrier, insurance, signature requirement, cost, regions served.]
Duties and taxes
[Who pays import duties if pieces ship from outside the U.S.; how sales tax is charged.]
Returns
[Return window, condition requirements, how to start a return.]
Engraved pieces
[Whether engraved pieces can be returned.]
Damaged deliveries
Please contact our concierge within [X] days of delivery with photographs and we will arrange a solution.