Questions

Why is each design limited to one hundred pieces?

Because we would rather make fewer pieces properly. When the edition is complete, the design is retired.

How long does delivery take?

Every piece is made to order. The estimated delivery window is stated on each product page and in your order confirmation.

Can I have my piece engraved?

Yes. Add a name or initials on the product page before placing your order. Engraving is complimentary.

What is the Waiting List?

A way to be notified when a specific piece becomes available. Join it from the piece itself or from the Waiting List page.

How do I become a Private Client?

Membership is by introduction or invitation. Request an introduction on the Private Clientele page and our concierge will be in touch.

What is Haute Commande?

Bespoke pieces made once, for one client, beginning at $100,000. Each commission starts with a private consultation.

How do I care for my piece?

[Care instructions for your materials and hardware.]

Can I return my piece?

[Your returns policy. State clearly how engraved and bespoke pieces are treated.]